Substitutions may be necessary to ensure your arrangement
or specialty gift is delivered in a timely manner. The utmost
care and attention is given to your order to ensure that it is
as similar as possible to the requested item.
Flowers
- In arrangements of assorted flowers, the colors
shown online will be used if at all possible, even if this
means substituting other kinds of flowers in similar color and
look of equal or greater value. Our experienced designers will
keep the shape and look the same. For example, one-of-a-kind
flower arrangements, such as all roses, all lilies, all
gerbera daisies, orchids and more, we will make every attempt
to match the flower type, but may substitute with another
color.
- If the floral container shown online is not available, a
similar container will be used.
Plants
- For green and blooming plants, similar plants may be
substituted of equal or greater value.
- For one-of-a-kind plants, such as orchids, we will make
every attempt to match the plant type, but may substitute
with another color.
- If the plant container shown online is not available, a
similar container will be used.
Specialty Gifts
- Specialty gifts may be substituted with another
specialty gift of equal or greater value and of similar
theme and category.
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